Privacy Policy

Privacy Policy juss22
Member Personal Data Protection

Juss22 takes its responsibility to protect every member's privacy seriously. This document clearly explains how we collect, use, store, and safeguard your personal information as a user of Malaysia's leading entertainment platform.

Updated: 1 January 2026
256-bit SSL Encrypted
Effective in: Malaysia
Version: 2.4
256-bit SSL Encryption
Fully Protected Data
No Data Sales
Malaysia PDPA Compliance
The Six Core Pillars of juss22 Data Protection
How we keep your personal information safe and under control at all times
Tiered Data Encryption

All data transmitted between your browser and juss22's servers is encrypted using 256-bit SSL technology — the same security standard used by major banks in Malaysia to protect online transactions.

Minimum Data Collection

Juss22 only collects information that is strictly necessary for identity verification, payment processing, and improving the user experience. We do not request data that is irrelevant to the services you use.

Strict Access Controls

Only staff with specific authorised access may view member personal data, and every access is automatically recorded in our audit log system to ensure no misuse occurs.

Malaysia PDPA Compliance

The juss22 privacy policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We fully comply with all seven principles set out in the Act to ensure your rights are always upheld.

No Sale of Data to Third Parties

Juss22 has never and will never sell, rent, or disclose members' personal data to any third party for marketing or commercial purposes without your explicit consent as the data owner.

Right to Correction & Deletion

Every member has the right to access, correct, or request deletion of their personal data at any time. A straightforward request process is available through our customer support team, operating 24/7.

Last updated: 1 January 2026  |  Effective immediately

This Privacy Policy explains how juss22 ("we", "Platform", "company") collects, uses, stores, and protects your personal information when you register and use our online entertainment platform services. By registering an account at juss22, you agree to the terms set out in this document.

1 Information We Collect

To provide a secure, transparent, and high-quality service, juss22 collects several categories of information from our members. All information collected is appropriate to the operational requirements of the platform and used in accordance with the stated purposes.

Personal Identification Details:

  • Full name as shown on official documents (MyKad or passport)
  • Date of birth and national identity card or passport number
  • Full current residential address
  • Active mobile number and valid email address
  • Identity document images for the KYC (Know Your Customer) process

Financial Information:

  • Bank account number or e-wallet details for deposit and withdrawal processing
  • Transaction records including deposits, withdrawals and wagering history
  • Source of funds information for Anti-Money Laundering (AML) legal compliance

Technical Information:

  • Your IP address, browser type, and device operating system
  • Login session data including the date, time, and location of access
  • Gaming activity records and platform usage patterns
  • Cookie data and related website tracking technologies
Minimum Data Principle: juss22 adheres to the principle of minimal data collection — we only collect information that is genuinely necessary to provide the services you request. No excess data is collected without a clear and legitimate purpose.

2 How We Use Your Data

The personal information we collect is used responsibly for the following purposes only, and will never be used beyond the stated scope without your consent:

  • Account Management: Account registration, identity verification, secure login and member profile management on the juss22 platform.
  • Transaction Processing: Handle deposits, withdrawals, bonuses and all financial transactions quickly and accurately.
  • Security & Fraud Prevention: Detect and prevent suspicious account activity, money laundering and cybercrime.
  • Customer Support: Provide relevant and accurate assistance when you contact our support team.
  • Legal Compliance: Meet obligations under PDPA 2010, Malaysia's anti-money laundering laws and financial regulations.
  • Service Improvement: Analyse usage patterns on an aggregate (not individual) basis to improve user experience, platform speed and service quality.
  • Communications: Send important notifications related to your account, transactions, security updates and promotions you have opted in to receive.
You may opt out of marketing communications at any time by updating your notification settings in your account profile. However, important account security notifications cannot be disabled.

3 Sharing Information With Third Parties

Juss22 does not sell, does not rent, and does not disclose members' personal data to any third party for commercial or marketing purposes. However, there are limited situations where data sharing is necessary to enable our platform to operate securely and in compliance with the law:

  • Payment Providers: Transaction details required are shared with trusted payment providers (such as FPX, Touch 'n Go, GrabPay) solely to process your deposits and withdrawals. These providers are bound by strict confidentiality agreements.
  • Game Providers: Minimum session identification data is shared with our integrated game software providers to ensure a smooth and fair gaming experience.
  • Statutory Authority: juss22 will disclose required information when mandated by law, court order, or official directive from a competent enforcement agency in Malaysia.
  • Technical Service Providers: Cloud infrastructure and cybersecurity providers that help us operate the platform — all bound by strict data protection agreements.
Important Note: All third parties receiving data from juss22 are required to comply with data protection standards no less stringent than this policy. juss22 conducts periodic reviews of all data-sharing agreements with third parties.

4 Data Security & Encryption

Juss22 continuously invests in the latest security infrastructure to ensure your personal data is always protected from unauthorised access, loss, or misuse. The security measures we implement include:

  • 256-bit SSL/TLS Encryption: All data transmitted between your browser and juss22's servers is fully encrypted — no third party can intercept or read your information in transit.
  • Stored Data Encryption: Sensitive data such as financial information and identity documents are encrypted at rest in our database using AES-256 standards.
  • Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an added layer of account protection.
  • 24/7 Monitoring: Our cybersecurity team monitors all system activity around the clock to detect any anomalies or unauthorised access attempts.
  • Regular Security Audits: Independent penetration testing and security audits are conducted on a regular basis to identify and close any system vulnerabilities before they can be exploited.
  • Internal Access Controls: Access to member data by juss22 staff is restricted on a least-privilege basis — only those who genuinely require it for official duties may access it.

While we take all reasonable precautions, no online system can be guaranteed 100% secure. We encourage members to play an active role in keeping their accounts safe by using strong, unique passwords and never sharing their login credentials with anyone.

5 Data Retention Period

Juss22 retains members' personal data for as long as necessary to fulfil the original purpose of collection and to meet applicable legal obligations. The following are our data retention period guidelines:

  • Active Account Data: Retained for the duration of the active account and an additional 7 years after account closure, in line with Malaysia's financial legal requirements.
  • Transaction Records: Retained for a minimum of 5 years from the transaction date for audit, dispute resolution, and anti-money laundering compliance purposes.
  • Security Log: Retained for 2 years for security incident investigation and digital forensics purposes.
  • Marketing Data: Retained until you withdraw consent or request deletion.
  • KYC Documents: Retained for the duration of active membership and a minimum of 5 years after account closure.

Once the retention period expires, data will be securely deleted or anonymised using approved methods so that it can no longer be linked to any specific individual.

6 Cookies & Tracking Technologies

Juss22 uses cookies and related tracking technologies to enhance your experience on our platform, understand aggregate usage patterns, and maintain the security of your login session.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collect aggregated, anonymised data on how visitors use our platform — helping us identify areas for improvement.
  • Functionality Cookies: Remember your preferences such as language, display settings and login details to deliver a more personalised experience.
  • Analytics Cookies: Help us understand overall platform traffic and marketing campaign effectiveness.

You can manage your cookie settings through your internet browser at any time. However, blocking essential cookies may affect your ability to use certain features on the juss22 platform.

7 Your Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by juss22:

Your Rights Description How to Use
Access Request a copy of the personal data we hold about you Contact customer support
Correction Correct inaccurate or incomplete data Account settings or support
Deletion Request data deletion when it is no longer required Contact customer support
Objection Object to data processing for marketing purposes Account notification settings
Mobile Receive your data in a machine-readable format Contact customer support
Restriction Restrict data processing during dispute investigations Contact customer support

All requests related to personal data rights will be processed within 21 business days. For more complex requests, we will notify you within that period and provide a more accurate estimated resolution time.

8 Children's Data Protection

Juss22 is an adult entertainment platform restricted to individuals aged 18 years and above only. We do not knowingly collect or process personal data from underage children or minors.

If we discover that personal data belonging to someone under the age of 18 has been inadvertently collected, we will take immediate action to delete that data and close the relevant account. Parents or guardians who become aware that their child has registered on this platform are requested to contact our support team immediately.

Warning: Account registration by individuals under 18 years of age is a serious violation of juss22's Terms and Conditions. Any account suspected to be owned by a minor will be suspended immediately until age verification is completed.

9 Privacy Policy Amendments

Juss22 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements, or service improvements. Any material changes will be communicated to members through:

  • An email notification will be sent to your registered address at least 14 days before any changes take effect
  • A clear notice on the juss22 platform's main page
  • A pop-up notification at next login if the changes are significant

Continued use of the juss22 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed on how we protect your information.

10 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the juss22 Data Privacy team is ready to assist you.

  • Live Chat: Available 24 hours a day, 7 days a week, directly within the juss22 platform
  • Email: [email protected] (response within 1 business day)
  • Standard response time: 1–3 business days for general enquiries; 21 business days for formal data rights requests

For official requests concerning your personal data rights under PDPA 2010, please clearly state the type of request (access / correction / deletion / portability) along with your account number so we can process your request more quickly and accurately.

Your Data Is Safe at juss22 — Register with Confidence

Your privacy is our priority. Over 500,000 members in Malaysia have entrusted their data to juss22 — a platform held to the highest security and privacy standards in the industry.

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256-bit SSL Encryption
Malaysia PDPA Compliance
No data sales
24/7 privacy support
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